Privacy Policy for HEYDUDAS

At HEYDUDAS, we take your privacy seriously. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, make a purchase, or interact with our services. By using HEYDUDAS.com, you agree to the practices described below.

1. Information We Collect

We may collect the following types of information to provide and improve our services:

  • Personal Information: When you place an order, create an account, or contact us, we may collect details such as your name, email address, phone number, shipping address, billing address, and payment information (e.g., credit card details, which are processed securely through third-party payment providers).
  • Non-Personal Information: This includes data collected automatically when you browse our site, such as your IP address, browser type, device information, operating system, pages visited, time spent on the site, and referral sources. This data is aggregated and used to analyze trends and improve our website’s performance.
  • Cookies and Tracking Technologies: We use cookies (small text files stored on your device) and similar tracking tools to enhance your browsing experience. Cookies help us remember your preferences, track items in your cart, and personalize content. You can manage cookie settings through your browser, but disabling cookies may limit certain features of our site.

2. How We Use Your Information

Your information is used for the following purposes:

  • To Process Orders: We use your personal and payment details to fulfill your purchases, arrange shipping, and send order confirmations or updates.
  • To Improve Our Services: Non-personal data helps us understand how visitors use our site, allowing us to optimize navigation, enhance product offerings, and tailor content to your interests.
  • To Communicate With You: We may send transactional emails (e.g., order receipts, shipping notifications) or marketing communications (e.g., promotions, new product alerts) if you’ve opted in. You can unsubscribe from marketing emails at any time using the link provided in the message.
  • To Protect Our Users and Business: We may use information to detect and prevent fraud, enforce our terms of service, or comply with legal obligations.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your data with trusted partners in the following circumstances:

  • Service Providers: We work with third-party companies to process payments (e.g., PayPal, Stripe), handle shipping (e.g., courier services), and manage email communications. These partners are contractually obligated to protect your information and use it only to perform services on our behalf.
  • Legal Requirements: We may disclose your information if required by law, court order, or to respond to government or law enforcement requests, or to protect our rights, property, or the safety of our users.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes secure socket layer (SSL) encryption for data transmission, secure storage systems, and regular security audits. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

  • Access and Correction: You can review or update your personal details by logging into your account on HEYDUDAS.com or contacting us at [email protected].
  • Deletion: You may request the deletion of your personal information, subject to legal or operational requirements (e.g., retaining order history for tax purposes).
  • Opt-Out: You can unsubscribe from marketing emails at any time, and you may disable cookies through your browser settings.

To exercise these rights, please contact us at [email protected] with your request. We will respond within a reasonable timeframe.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. For example, order details may be kept for tax and accounting purposes, while account information is stored until you request deletion.

7. Third-Party Links

Our website may contain links to third-party sites (e.g., social media platforms, payment processors). This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, with the “Last Updated” date revised accordingly. We recommend reviewing this policy periodically.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

[email protected]

Last Updated: August 16, 2025